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Ensora eRx Ideas Portal
Status Future consideration
Categories E-Prescribing
Created by Guest
Created on Jun 1, 2022

Can you please send the doctors an Email to let them know if a prescription failed to transmit to the pharmacy.

Can you please send the doctors an Email to let them know if a prescription failed to transmit to the pharmacy. We often do not know if a prescription failed to get transmitted to the pharmacy until the patient goes there and discovers that the pharmacy never received it.
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  • Admin
    Brian Farley
    Feb 26, 2025

    Thank you for your interest in this feature. We're evaluating the possibility of adding this feature to the application. In the interim, please note that all failed transmissions display on the Tasks page under Failed Prescriptions.

  • Guest
    Apr 5, 2024
    This is very important- no clue if pharmacy received or not.
  • Guest
    Jun 1, 2022
    Can you please send the doctors an Email to let them know if a prescription failed to transmit to the pharmacy. The doctors often do not know if a prescription failed to transmit until the patient goes to the pharmacy and discovers that the pharmacy never received it.